Achieving your Best Possible Assessment in the Contact Center Infrastructure Worldwide (CCI) Magic Quadrant (MQ)

Getting your company recognized in the CCIWW Magic Quadrant can reap huge rewards for your business and help grow your sales pipeline. But it isn’t easy.

If you can answer yes to any of these questions:

  • Are your competitors getting better results — even when their product is inferior?
  • Are you struggling to ‘move your dot’ in this assessment?
  • Do your references seem to say something different when they talk to you and the analysts?
  • Did you not manage to get included?

We can help you, this is what we specialize in

We are a team of former senior Gartner analysts who’ve written and reviewed hundreds of Magic Quadrants such as the Contact Center Infrastructure Worldwide MQ. We have an in-depth understanding of the factors for Magic Quadrant success and are uniquely placed to give tangible advice that will add value when responding to the CCI Magic Quadrant.

Looking to get into this MQ
Looking to improve your position
Our extensive experience as former Gartner analysts is invaluable in preparing the best possible submissions
Rating for Magic Quadrant

“The insight and experience they bring to the table about the inner-workings at an analyst firm are extremely valuable to ensuring we put the right information forward, in the right format at the right time.”

We often hear these challenges and understand that it can be really frustrating

How we help?

  • Use our extensive experience as former Gartner analysts to make sure your Contact Center Infrastructure Worldwide Magic Quadrant responses are the best they can possibly be to ensure success. See: Move the dot in the right direction.
  • Deliver the best possible submission, by delivering a best-practice-driven survey response, a best ever briefing by delivering a differentiated essential story, backed up by evidence, great references and, as appropriate, a memorable focused demo.

 

  • Make sure your references actually improve the result.
  • Get the analyst to see your company/product/service as it is today and not as it was in the past. More: How to improve analyst engagement.
  • Clarify and articulate your company’s vision in a way that aligns to the way in which vision is measured by Gartner.
  • Get your company into the Magic Quadrant for the first time.

 

Find out more

 

 

 

Read more on what other companies listed on the CCI MQ are saying about it being on this Magic Quadrant

Companies listed in the Contact Center Infrastructure Worldwide Magic Quadrant include: Alcatel-Lucent, Enghouse Interactive (was Syntellect/CosmoCom), SAP, Altitude Software, Unify (Formerly Siemens Enterprise Communications), Aspect, Interactive Intelligence, DVS Analytics, Avaya, Mitel, ZTE, Aastra Technologies ( A Mitel Company), Cisco, Genesys, Huawei, Vocalcom, Presence Technology, NEC

Access the Magic Quadrant document

Magic Quadrant for Contact Center Infrastructure Worldwide

 

 

 

Save

Save

Save

Save

Save

Save

Save

Save